Net Infusion Scheduling
Net Infusion Scheduling is an AI phone assistant for roofers, plumbers, HVAC and other trades. It answers as the business when nobody on the team can pick up, answers questions from the company’s own website and FAQs, and books appointments directly onto the owner’s calendar. Underneath is a multi-tenant control plane: each client gets its own isolated agent, knowledge base, prompt, booking endpoint, call log and usage ledger, and can be demonstrated by phone before signing up.
- Answers inbound calls in the company’s own voice
- Verifies service addresses against the US address database
- Books into Google or Microsoft calendars over OAuth and avoids busy times
- Enforces real opening hours, not guesses
- Takes a message when it cannot finish a call
- Records, transcribes and summarises every call for the owner
- Client agents are inbound-only — this is not an autodialer
- The one outbound path is a demo call: human-initiated, consent confirmed on screen, checked against a do-not-call list, rate-limited
- Webhook signatures verified over raw bytes with constant-time comparison and a replay window
- Usage charges are idempotent, so a replayed call-ended event cannot bill twice
- No invented prices or guarantees; spoken confirmation before any booking